How to Use Verizon HD Voice

HD Voice is automatically added to most of Verizon’s monthly plans. To use the feature, you just need to enable a setting on your iPhone: That’s it. Return to whatever you were doing on your iPhone with the knowledge that you can now simultaneously make calls and connect to the internet.

Other Verizon HD Voice Features

Simultaneous voice and data use isn’t the only feature that HD Voice unlocks for you. In addition, Verizon HD Voice customers can make conference calls with up to six lines and activate Wi-Fi Calling.

The Problem

While Verizon has long boasted the largest coverage area of any cellphone company in the U.S., the fact that you couldn’t make a phone call and use data at the same time on an iPhone with Verizon was a big drawback compared to AT&T’s service. Other Verizon phones that supported LTE could do this, but not the iPhone. It meant there was no way to be on a call and Google something related to the conversation, or get walking directions from a Maps app while talking to the person you were going to meet. It was a major limitation—one that convinced some people not to consider Verizon for their iPhone service provider. However, beginning with the introduction of the iPhone 6 and 6 Plus and some timely upgrades to Verizon’s network, all of that changed. The key difference was the introduction of HD Voice, a feature previously known as Verizon Advanced Calling. With it, you can use your iPhone with Verizon service to make calls and use data at the same time.