How to Unlock an iCloud-Locked iPhone
Activation Lock is an effective anti-theft measure. Your iPhone or iPad automatically turns on Activation Lock whenever Find My iPhone is active. Once you enable Activation Lock, nobody can delete the device, activate it on a different account, or disable Find My iPhone without entering the Apple ID username and password that originally set up the phone. If you encounter this issue, here’s what to do:
If It’s Your iPhone
If You Have Access to the iPhone’s Original Owner
The process gets more complex when the username and password aren’t yours, for example, if you bought a used iPhone. If an iPhone is iCloud-locked to an account other than yours, and the person whose account was originally used is physically near you:
If the Original Owner Isn’t Nearby
That’s the easy version. The slightly harder version comes when the person whose account you need isn’t physically near you. In that case, they need to remove the lock using iCloud, by doing this:
On iOS 10.2 and earlier, go to Settings > iCloud > Sign Out.On iOS 10.3 and up, go to Settings > [your name] > Sign Out.
On iOS 10.2 and earlier, tap Sign Out, then tap Delete from My iPhone.On iOS 10.3 and later, tap Turn Off.
If You Have No Access to the Phone’s Original Account
If you don’t have a way to log in with the iPhone’s original account, you’re basically stuck. Activation Lock is a powerful and effective tool and you can’t get around it. It’s important to make sure used phones are not iCloud-locked before you buy them. Your one remaining option is to reach out to Apple. If you can provide valid proof of purchase to Apple, the company may be willing to unlock the phone for you. Get a receipt or other proof of purchase, and then contact Apple for tech support to see if they can help.
Are All iCloud-Locked Phones Stolen?
Just because an iPhone is showing an Activation Lock message, that doesn’t necessarily mean it’s stolen. It’s possible to enable Activation Lock accidentally. Some situations in which this could happen include:
Forgetting to turn off Find My iPhone before erasing the iPhone. Forgetting to sign out of iCloud before erasing the iPhone. If your Apple ID is disabled.
In those cases, you’ll get the Activation Lock screen when trying to set up the phone again. These mistakes are somewhat common when buying used iPhones. iCloud locking is also a sign that you need to check to see if an iPhone is stolen. If you’re buying a used iPhone, be sure to ask whether Activation Lock is disabled, and if it’s not, don’t buy the phone.
About Sites Promising to iCloud-Unlock an iPhone
If you’ve done any Googling on this topic, you’ve likely come across dozens of sites and forum posts claiming other companies can bypass iCloud locks. Some may call themselves “official” unlocks. Whatever they say, they’re all scams looking to get money for a service they can’t provide. The only away around an iCloud lock is the original Apple ID used to activate the phone. These services claiming to bypass iCloud locks are generally either just looking to take your money, or they may be engaged in an even more complex fraud scheme.
