How to Restore WhatsApp Messages
Before you can restore messages in the WhatsApp app, you will need to check a few things first:
Check that you’ve made a backup of your WhatsApp account. Make sure your account and your device have the same phone number. You cannot restore WhatsApp backups from a different account or phone number. Ensure the account and device have the same iCloud or Google Drive account.
Once you’re ready, follow the steps below.
How to Restore WhatsApp Chats to a Different Phone Number
If you want to restore WhatsApp messages on a smartphone after changing to a different phone number, you don’t actually need to restore from a backup. Instead, simply open the WhatsApp app and go to Settings > Account > Change Number to migrate all of your WhatsApp account data to your new number.
Can You Restore WhatsApp Messages When Changing Phones?
Managing WhatsApp accounts with different hardware and numbers can be a little confusing. Here’s a brief rundown of each possible situation you may encounter and how your WhatsApp messages and accounts are handled.
Switching from iPhone to iPhone or Android to Android with same number: Simply download the app onto your new phone and log in. All of your data and messages will transfer seamlessly.Switching from iPhone to Android or Android to iPhone with same number: Downloading the app will transfer your account data and contacts but your messages and chat history will stay on your old phone.Switching to a new phone with a new number: You’ll be unable to transfer your WhatsApp account data or messages and will need to make a new account for your new phone number.