Use the Get Help App for Windows 10 Support
Windows has a dedicated Get Help app to help you resolve the most common problems. It is a virtual chat agent that pops up to answer your doubts.
Select the Help Button
All Windows tools have a Help feature on the menu or a blue Help button with a question mark. Select it to open the support content in the Bing browser. There can be a few exceptions. You will come across these instances depending on the type of program you are in:
The Office suite displays help within the program window. Settings has a Get Help link that opens all support content in a window. Select the support article, and it opens in Bing. Type the Help command in the Command Prompt window to display a list of commands and their syntax.
Use the Search Box on the Taskbar
The Search Box on the taskbar is a handy shortcut for Windows settings and Windows 10 help as it can also deliver web results via Bing.
Use the Microsoft Support Website
The Microsoft Support website hosts all support articles around all Microsoft products. It is a central hub for not only Windows but also all Microsoft products. You can find support pages for Admins, Developers, teachers and students, and small businesses. Select More Support on the top navigation bar to access these areas from the dropdown. Use the search bar to search for how-to articles on all Microsoft products. You can even go to Ask the community on Microsoft’s site and tap into the vast network of Microsoft users on the discussion boards.
Use Windows Troubleshooters for Step-by-Step Solutions
Windows includes several built-in troubleshooters that can automatically fix a problem. The troubleshooter is handy because it can solve critical system issues on its own. You cannot turn this off. Windows also sends diagnostic data to Microsoft servers that analyze and offer fixes under Recommended troubleshooting. You can choose to follow or ignore these recommendations.
Search for the Solution Online
A web search is a more common way to get help for Windows 10 problems. Be specific with your search. If you spot an error message or Stop Error codes, use the exact wording to get more accurate results. Try a prefix like [SOLVED] with your search term to filter solutions that have worked. You might need to identify your laptop model to find the right solution.
