Causes for a Stadia Headset to Not Connect

Due to the way Stadia works, with the game running in the cloud and no hardware other than your Stadia controller and a device like a Chromecast Ultra, your phone, or a web browser on a computer, headsets work differently with the Stadia than they do with traditional game consoles. The headset has to connect to the Stadia controller via either the 3.5mm audio jack or the USB-C port, and it has to be a compatible USB-C headset if you’re using the USB-C port. While the controller has Bluetooth built-in, it isn’t compatible with Bluetooth headsets. Here are the most common reasons a Stadia headset won’t connect:

Network configuration problemsOutdated controller firmwareBad connectionDamaged plugFaulty headsetCompatibility issueBluetooth headsetHeadset configured improperlyProblems with the Stadia service

How to Fix It When a Stadia Headset Won’t Connect

To get your Stadia headset working, try each of these fixes in order. If a step doesn’t apply to your specific headset hardware, you can skip it and try the next one.