Here’s a look at why your printer is offline and what you can do to fix it.

Causes of a Printer Being Offline

There are several reasons why your printer might be offline. There might be a problem with the printer cables, or perhaps a printer driver is corrupted, needs an update, or isn’t installed. Some printer settings might be incorrect, or an open or incomplete print job is causing an error. Whatever the reason, restoring your printer to online status is usually a quick and easy job.

How to Fix It When Your Printer Is Offline in Windows

If you use a printer with a Windows computer, and the printer status is offline, try these troubleshooting steps in the order we present them, from simple to more complicated.

How to Fix It When Your Printer Is Offline on a Mac

If you’re troubleshooting an offline printer with your Mac, some of the fixes are the same as those for a Windows PC.