What Causes a Fire Stick Remote to Stop Working?
There are a lot of things that can cause a Fire Stick remote to stop working, or prevent one from ever working in the first place. The most common issues include problems with the batteries, obstructions that block the signal from the remote, and interference from other electronics. Remember, if all else fails, you can try resetting your Fire Stick to its factory settings. Here are the most common reasons for a Fire Stick remote to stop working:
Batteries: The most common reason that Fire Stick remotes stop working is battery problems. Improperly inserted batteries, low battery charge, and other related issues can all cause a Fire Stick remote to stop working.Pairing: If your remote isn’t paired with your Fire Stick, it won’t work. Replacement remotes always need to be paired before you use them.Distance: Fire Stick remotes use Bluetooth, not infrared, so they have a theoretical range of about 30 feet. The actual range is typically lower.Obstructions: You don’t need a direct line of sight between your Fire Stick and remote, but obstructions can drastically reduce the range.Interference: Devices that can interfere with Bluetooth connections can prevent your remote from working correctly.Compatibility: If you’ve purchased a replacement remote for your Fire Stick, make sure they’re compatible.Damage: External damage, like water damage, and internal faults due to failed components can cause your Fire Stick remote to stop working.
Check Fire Stick Remote Battery Problems
The most common reasons that Fire Stick remotes stop working all have to do with the batteries. The main issue is that Fire Stick remotes use Bluetooth instead of infrared, and the Bluetooth connection can become erratic when the batteries get low. Here’s how to rule out the batteries as a problem when your Fire Stick remote stops working:
Troubleshoot Remote Pairing Problems
When you buy a new Fire Stick or Fire TV device that comes with a remote, the remote should already be paired. That means when you first set up your Fire Stick, or Fire TV device, it should already recognize inputs from the remote without you having to do anything special. In some cases, you may find that the Fire Stick and remote weren’t paired, or that your Fire Stick and remote became unpaired over time due to a glitch. When that happens, repairing the remote usually takes care of the problem. Here’s how to pair a Fire Stick remote:
Rule Out Distance and Obstruction Problems With Fire TV Remotes
Fire Stick and Fire TV remotes use Bluetooth instead of infrared, so you don’t need a direct line of sight between the remote and your device. You don’t even need to point the remote at your device, because the orientation of the remote has nothing to do with the strength of the Bluetooth signal. Bluetooth devices like the Fire Stick remote have a theoretical range of about 30 feet, but a lot of things can reduce that range. Any obstructions between the remote and the Fire Stick or Fire TV can drastically reduce the range of the remote. Here’s how to check whether distance or obstructions are your problem:
Fire Stick Remotes and Interference
Bluetooth has some benefits over infrared, like how not having a line of sight between the remote and the Fire Stick only reduces the range instead of preventing the remote from working at all. However, Bluetooth remotes are susceptible to interference that infrared remotes aren’t. Check to see if you have any of the following devices anywhere near your Fire Stick:
Microwave ovensWireless speakersUnshielded coaxial cablesWireless phonesWireless speakersOther wireless devices
If you have any wireless devices or anything else that could cause Bluetooth interference, in the vicinity of your Fire Stick, try moving them. If that isn’t an option, try shutting them down and unplugging them one at a time to see if that allows your Fire Stick remote to work. That should allow you to identify the source of the interference and deal with it accordingly.
Fire Stick Remote Compatibility
If your problem started when you purchased a replacement Fire Stick remote, and you were unable to successfully pair it, then you may have a compatibility issue. There are several generations of Fire Sticks, other Fire TV devices, and Fire TV remotes, and they don’t all work together. Before buying a remote, check the product description to make sure it works with your model.
Try Using the Fire TV Phone App
If you’ve exhausted all of your options, then your Fire TV remote may have malfunctioned, or it may have been damaged. The best option, in that case, is to buy a replacement remote. In the meantime, you can actually use your Android or iPhone as a remote for your Fire Stick or Fire TV device. To control your Fire TV device with a phone, you need to install the Fire TV remote app. Here’s where to get it: Here’s how to get it working with your Fire Stick or Fire TV device:
