What Causes a Chromebook Touchscreen to Stop Working?

Chromebooks are easy to use and easy to fix, and in the instances where the touchscreen stops working, we can trace them to a handful of issues with pretty easy fixes. Here are the most common reasons that Chromebook touchscreens stop working:

Dirt or debris on the screen: If the screen is dirty, the touchscreen functionality may not work. The same is true if your hands are dirty or wet.System settings: The touchscreen may have been disabled accidentally, in which case you can fix the problem by re-enabling it.Software problems: Most Chromebook software issues can be resolved through a hardware or factory reset.Hardware problems: The touchscreen digitizer or other hardware may have failed.

How to Fix a Chromebook Touchscreen That Doesn’t Work

If you want to get your Chromebook touchscreen working yourself, there are many easy steps you can take and fixes that don’t require any particular technical expertise or tools. You’ll start by making sure the screen isn’t dirty, move on to verifying that the screen isn’t toggled off, and then finally attempt a reset and a powerwash, which can fix most Chromebook problems. To fix your Chromebook touchscreen, follow these steps in order:

When to Consider Professional repair

If your touchscreen still doesn’t work after performing a full powerwash, it may be time to take your Chromebook to a professional for repairs. You’re probably dealing with a hardware failure that will require a technician to diagnose and replace your touchscreen digitizer or another related component. If your touchscreen works, but it registers you as touching the wrong part of the screen, that sort of probably is usually indicative of a hardware failure. If the screen is filthy, you can use a cleaning solution specifically designed for LCD screens and a microfiber cloth. Use as little liquid as possible, and don’t drip on the keyboard or allow the cleaning solution to run down behind the screen. Finish up by completely drying the screen with another microfiber cloth. If you have a touchscreen stylus, check to see if that works. To activate the Chromebook touchscreen toggle, press Search + Shift + T. To hard reset a Chromebook: To hard reset a Chromebook tablet: