How to Find Tech Support Information
Finding tech support information for your hardware and software is usually very easy and typically takes less than 10 minutes. For example, let’s say you were looking for technical support information for the hardware company AOpen. Some great search terms to find support information for AOpen might be any of these: Once you find their website, you can use the menus at the top or bottom to find relevant downloads, documentation, support information, contact details, etc. Some smaller companies may not have dedicated self-help areas like bigger companies do but they often have contact information for telephone-based support. If you think this might be the case, try searching strictly for the company name and then do your best to locate this information on their website. If you’re looking for a telephone number, email address, or other direct technical support information, then you’re probably just out of luck. If you’re looking to download drivers for this hardware, you may still be able to locate them. See our list of driver download sources for some alternative ideas if you can’t find the manufacturer website. You might also want to try what’s called a driver updater tool. This is a dedicated program that scans your computer’s installed hardware and checks the driver version installed against a database of the latest drivers available, somewhat automating the task. See our Free Driver Updater Tools list for the best ones available.
