How to Use a Fitbit Charging Cable and Cradle
All Fitbit models require either a charging cable or charging cradle. All new Fitbits come with their required charging equipment, but if you purchased a Fitbit second-hand you may need to buy an aftermarket charger. Here’s a list of the Fitbit devices that require a charging cable vs. a charging cradle:
Charging cable: Fitbit Ace, Fitbit Ace 2, Fitbit Ace 3, Fitbit Alta, Fitbit Alta HR, Fitbit Charge, Fitbit Charge 2, Fitbit Charge 3, Fitbit Charge HR, Fitbit Flyer, Fitbit Ionic, and Fitbit Surge. Charging cradle: Fitbit Blaze, Fitbit Flex, Fitbit Flex 2, Fitbit One, Fitbit Zip, and Fitbit Versa.
How to Charge a Fitbit With a Charging Cable
If your Fitbit model only requires a charging cable to charge, the process is simple.
How to Charge a Fitbit With a Charging Cradle
Several Fitbit models need to be placed within a special charging cradle. These models are typically placed within a wristband or clip-on case when worn or used.
How Long Does It Take to Charge a Fitbit?
A typical Fitbit device will fully charge in two hours or less. In most cases, however, a charge can be completed in less time. Some trackers, such as the Fitbit One, can fully charge in under 30 minutes. Regardless of your Fitbit model, it’s best to check the battery status icon to get an idea of how long the charging process will take.
What to Do When Your Fitbit Isn’t Charging Properly
If you’ve followed these instructions and your Fitbit still fails to charge, here are some troubleshooting tips to try out.
Make sure you’re using the correct charging cable or cradle. If you’ve owned several Fitbit models, you may have picked up the incorrect charging equipment.Check that your computer is turned on. If you’ve plugged the USB end of the cable into a laptop or computer, make sure it is powered on, as it may not charge the Fitbit if in sleep mode.Clean the connecting ends of the Fitbit and cable or cradle. Dirt and oils can affect connectivity.Is the Fitbit wet? If you’ve used the Fitbit while swimming, wait for it to dry before trying to charge it. Make sure the cable or cradle is also dry.Is there power? If you’re using a USB port at an airport or café, the power may have been turned off by staff due to a technical issue. You can check that it is active by charging your smartphone or other electronic devices.
