It’s not you, and it’s not the Apple salesperson’s fault either. The difficulty lies in how a Mac is configured by default versus the way most people end up configuring the trackpad. You need to customize your trackpad so that it works the way you want.
Configuring Your Mac’s Trackpad
Point & Click Tab
Select the Point & Click tab in the Trackpad preferences screen
Adjusting Tracking Speed
The speed at which the cursor moves across your Mac’s screen is a function of both how fast you move your finger on the trackpad and the tracking speed you select. You set the tracking speed, from slow to fast, using a slider in the Point & Click tab. Setting tracking speed to the Slow end of the slider requires you to move your finger farther along the trackpad surface to move the cursor. Using a slow setting allows for precise cursor movements, but it causes maddeningly slow cursor response. It may even require multiple swipes of the finger across the trackpad to move the cursor completely across the screen. Set the slider to the Fast end, and the smallest amount of finger movement sends your cursor whizzing across the screen. Most users prefer to set the slider so that a full swipe of the finger across the trackpad causes the cursor to move from the left side of the display to the right side.
Trackpad Single Click
By default, a trackpad is set for a single click to be accomplished by physically pressing down on the trackpad, an action Apple calls a force press. You can feel the trackpad give as it is depressed. If you prefer, you can choose a single tap rather than the force press by selecting Tap to Click.
Trackpad Secondary Click
The Secondary Click, also referred to as a right-click, is turned off by default. This is a holdover dating back to the original Mac, which had a single-button mouse, but that was so 1984. To move into modern times, you’ll want to enable the secondary-click functionality. You have options for the secondary click. Check Secondary Click and then use the drop-down menu under it to select one of three options:
Click with two fingers: enables a two-finger tap on the trackpad as a secondary click.Click in bottom right corner: enables a single click to the bottom right corner of the trackpad to serve as a right-click equivalent.Click in bottom left corner: enables a single click to the bottom left corner of the trackpad to serve as a right-click
Scroll & Zoom Tab
Select the Scroll & Zoom tab in the Trackpad preference pane.
Scroll Direction: Scrolling is achieved by dragging two fingers across the trackpad. You can scroll up, down, and sideways. OS X and macOS support two different scroll directions referred to as natural or not. Natural refers to scrolling using the same method found in iOS devices. This may seem backward for Mac users, so you can change the preference by removing the check mark in the Scroll direction box. Zoom in or out: The two-finger pinch lets you zoom in or out on an object on the screen. To zoom in, place two fingers slightly apart on the trackpad and then bring the fingers together (pinching). To zoom out, place two fingers together on the trackpad and then spread the fingers apart. Smart Zoom: Double tapping with two fingers zooms in. Double tapping a second time zooms out. Rotate: Rotate with two fingers.
More Gestures Tab
The More Gestures tab contains additional gestures.
Swipe Between Pages moves you back or forward in any application that makes use of back and forward commands, such as a web browser.Swipe Between Full-Screen Apps activates a swiping motion on the trackpad to switch between any open full-screen apps you are using.Notification Center defines a swipe motion to open and close the notification panel.Mission Control defines a swipe gesture to open Mission Control.App Expose is used to define a swipe gesture to enter Expose.LaunchPad defines a gesture to open the Launchpad app.Show Desktop makes use of a spreading thumb and three fingers to hide open windows and display the underlying desktop.
Equating Clicks and Taps
When you see instructions for using your Mac, they usually reference mouse clicks. Here is the translation for a trackpad.
Mouse click: Primary trackpad force press or single-finger tap depending on your chosen option.Right mouse click: Secondary tap, either a two-finger tap or a single-finger tap to a specific corner of the trackpad, depending on how you set your preferences.