Causes of the ‘Chrome OS Is Missing or Damaged’ Error
The “Chrome OS is missing or damaged” error appears when a machine encounters problems loading the operating system. You usually encounter it during startup, but the message can also appear at random while you’re using the computer. The error screen looks slightly different depending on the device model, but the potential solutions are the same for all Chromebooks.
How to Fix the ‘Chrome OS Is Missing or Damaged’ Error on Chromebooks
Try these steps in order until your Chromebook can boot successfully:
How to Reinstall Chrome OS
To reinstall a Chromebook’s operating system, you need another working computer with Chrome OS, macOS, or Windows, as well as a formatted USB flash drive or SD card with a minimum of 8 GB of space. Your Chromebook should function now as it did when you first purchased it. If the problem still isn’t fixed, you may have a hardware issue. Contact Google or the device manufacturer for further assistance.
