Why Won’t My AirPods Charge or Turn On?

If your AirPods suddenly stop working, you need to troubleshoot the problem. Some of the possible reasons for this issue include:

AirPod batteries aren’t holding a charge.Faulty charging case battery.The Lightning cable needs to be replaced.AirPods not making good contact with the charging case.Your device needs a software update.Hardware damage to the AirPods or charging case.

What Do I Do if My AirPods Won’t Turn On?

If your AirPods won’t turn on, it doesn’t necessarily mean they are dead. A few troubleshooting steps could fix the problem and get your AirPods working again.

Still Not Turning On? Contact Apple for Help

If you’ve tried everything and still can’t get your AirPods to turn on, it’s time to turn to the professionals. If your AirPods are still under warranty, Apple will more than likely replace your AirPods, charging case, or both. Contact Apple support online or in-person at your nearest Apple Store or authorized Apple service provider.